Rates & Policies

Room Rates

Room rates per night are as follows:

Taxes (8.125% state and 4% lodging) are additional. We accept personal checks as well as Amex, Visa, Discover and MC credit cards.

The above rates are reduced by $25 per night for Monday - Wednesday stays, excepting holidays.


Reservations

Reservations are taken by phone only, although we welcome informational queries via email. Whether or not we are full for the date(s) requested, we always return your calls or answer your emails.

At the time of booking, a deposit representing 50 % of the total stay's cost, including tax, is taken by credit card and a confirming letter is sent to you. The balance is paid at the end of your stay.

Increasing bank fees for the processing of credit cards are of concern to many small businesses like ours, and so we have recast our payment policy as follows: Deposits will continue to be taken on credit cards at the time of booking. Whenever possible, however, we would prefer that the balances be paid either by personal check or with cash, for which we would issue a receipt on letterhead stationery.

We do accept single-night stays on weekdays year-round and non-holiday weekends November through March. Full payment is due at the time of booking.

Policies

Millbrook Country House is intended as a tranquil retreat, encouraging genuine relaxation. Consequently we have no televisions in guest bedrooms. We do, however, have a small television in our office/library, which we can occasionally make available for guests’ viewing.

MCH offers wireless internet service for guests who have brought their own laptops.

Check-in begins at 3pm; check-out ends at noon.

Children and Pets

In order to assure a relaxing environment for all our guests, and in consideration of our antique furnishings, MCH regretfully does not generally accept young children (inquire for exceptions) or pets. We have, however, our own delightful cats—Piccolo, Poppy, and the timid Charlotte—who will lend their special charms to your stay if you are an animal-lover and seek them out.

 

 

Cancellations

As we are a small business, cancellations (especially last-minute ones) affect us greatly, and so considerable care has gone into creating a policy that is fair to all.

When a booking is cancelled in a timely fashion, i.e., 14 days or more prior to the planned arrival, you may choose either to receive a refund of the deposit, minus a $50 booking fee per room, or to apply the entire amount to a future stay.

If cancellation occurs fewer than 14 days prior to the planned arrival, the deposit is forfeited unless we are able to re-rent the room(s), in which case the policy for timely cancellation applies.

Should an early departure be necessary, amounts due will nevertheless reflect the original booking.

Please note :

Finally...

Millbrook Country House is a non-smoking premises. We also request that food and drink not be consumed in the bedrooms, but rather in the parlors, dining room, or (when weather permits) the gardens. Guests' wines or foodstuffs purchased at Millbrook's green market, for example, can be kept chilled on request until needed.